Social Media Assistant

  • Full Time
  • London
  • Location: London
  • Salary: Competitive

Website WPP

WE ARE THE CREATIVE TRANSFORMATION COMPANY We use the power of creativity to build better futures for our people, planet, clients and communities.


Social Media Assistant


We are The Pharm: an integrated, multi-specialty service and consulting model where we work with our client Walgreens Boots Alliance in partnership towards one shared mission: to help people across the world lead healthier and happier lives.

The 150+ experts assembled at The Pharm have a unique opportunity to dedicate ourselves to one client in pursuit of their ambitious mission, while collaborating with experts from across several agencies (and areas of expertise) within our holding company, WPP.

Our shared values: Positive. Fearless. Celebratory.

At The Pharm, all who step under our pitched roof instantly become part of a unique collective bent on gathering the best talent anywhere and lavishing them with intellectual freedom, so their ideas can collide in a million fun ways. Here, opinions are welcome, dissenting or otherwise. Identities celebrated and respected. Contributions cheered and rewarded. Free time guarded like a precious gem. Because here, we cultivate things-like creativity, niceness, inclusiveness, career-life balance, and ultimately, work we want to brag about to our friends.


The Content Engine has been set up specifically to service Boots UK. We have built an exciting team of creatives, strategists, analysts, account and project managers, who drive a new approach to paid and owned content creation, putting the customer at the heart of everything we do.

The organic social team ideate and create content for Boots UK’s social accounts across TikTok, Instagram, Facebook and Twitter around a variety of themes, such as value, health and wellness, but beauty content is some of the most important across all platforms.

Boots UK organic social has come on leaps and bounds in the past year – from multiple viral moments in beauty, to creating headlines from signing Love Island S8 finalist Indiyah Polack as their official beauty ambassador, there’s always something exciting happening and tons of opportunities to create best-in-class content.

THE ROLE¬†Working across Boots’ prominent social channels, the Social Media Assistant will have an amazing opportunity to be a part of crafting the content and community strategy for one of the biggest names in health and beauty.

Daily Tasks will include:

  • Community management: m onitoring conversations and responding on behalf of the brand
  • Owning & bringing to life brand voice in our social media/ community management responses
  • Development of social content including responding to client briefs, ideating, shooting and editing social content (TikTok, IG Reels, etc)
  • Social listening insight and recommendations to activate the brand in culture and connect with the brand’s audience
  • Developing communications & content strategies that leverage all key social platforms in unique ways
  • Social reporting to identify learnings to implement for future activityCommunication with the client & internal teams
  • Keeping across what’s happening in the world of social; trendspotting for content ideas as well as keeping an eye on platform updates that may be relevant


  • Strong creative and content skills-you must be able to concept ualise and capture social content for platforms like TikTok & IG
  • Ability to multitask and prioriti s e
  • You have a thirst for keeping on top all things social, from trend spotting and ideation to content creation
  • Strong verbal and written communication skills
  • Ability to build relationship and regular communication with client
  • Interest in social and emerging media
  • Understanding of social media tools and capabilities, including:
  • Platforms (Facebook, Instagram, Twitter, YouTube, etc)
  • Social listening through social platforms
  • Social media measurement/analytics & ability to pull into a report
  • A proactive state of mind, always wanting to find new social niches and bring them to life for the client

What’s in it for you?

Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as:

  • Life Assurance
  • Permanent Health Insurance
  • BUPA
  • Flexible hybrid-working schedule
  • Enhanced family friendly policies
  • Well-being Programme
  • Employee Assistance Support
  • Cycle to Work Scheme
  • Eye Care and Glasses Vouchers
  • Season Ticket Loans
  • WPP Discounts

Our Commitment to Diversity, Equity & Inclusion

The Pharm is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

If you are unable or limited in your ability to access our career site as a result of a disability, we will be happy to assist you. Please contact our People Team A t [email protected] to request an alternate accommodation. Please note that only requests for an employment application accommodation will be returned.

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